

| • | Timely and accurate monthly report preparation
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| • | Prompt billing and collection of all rents and operating costs
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| • | Payment of all bills with assurances that payments are made in a timely manner
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| • | Manage reserve requirements, if needed
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| • | Monthly status report of budget variances and management issues to owners
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| • | Maintenance - Routine and unscheduled - Full Service Repairs - competitively priced
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| • | Site Management - Regular inspections and reports
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| • | Emergency Services - 24 hour/365 days a year emergency assistance
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| • | Preparation of annual management plan and budget
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| • | Collection procedures tailored to the needs of your home
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| • | Development and implementation of preventive maintenance systems
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| • | Ensure compliance with all lease and vendor insurance requirements
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| • | Provide computerized tracking of all leases to ensure proper escalation billings, rent increases, and other pertinent lease data
- Accurate rent roll available at all times
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| • | Supervision of tenant improvement construction through all phases, including space planning, bidding, build-out,
completion and move in
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| • | Hiring and supervision of any on-site personnel
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